Tag: artificial intelligence

Engage customers with Microsoft’s Power Virtual Agents

By now, you’ve probably heard of Virtual Agents— —those amazing little bots that have, well, virtually transformed Customer Service. But have you heard of Power Virtual Agents? Hmm?… They’re new, from Microsoft. And what makes them so powerful you ask? Well, they’re even easier to use for all kinds of things beyond just Customer Service […]

My Research: using Machine Learning to detect electricity theft

Hi, I’m Patrick, and I’m a PhD candidate I’m in my third year and I work on the detection of electricity theft using machine learning. Electricity theft is an issue all over the globe but in particular in emerging markets. If you look at Brazil, India, Pakistan, Nigeria – it’s a huge issue and what […]

Back To Top